Please give your opinion about library services.

1. Library staff treat me fairly and without discrimination.
   Always

   Mostly

   Sometime

   Few time

   Never

   NA
2. Library staff are professional in their dealings with me.
   Always

   Mostly

   Sometime

   Few time

   Never

   NA
3. Library staff are friendly.
   Always

   Mostly

   Sometime

   Few time

   Never

   NA
4. Library staff take an interest in me and my needs.
   Always

   Mostly

   Sometime

   Few time

   Never

   NA
5. Library staff give my enquiries appropriate time and attention.
   Always

   Mostly

   Sometime

   Few time

   Never

   NA
6. Library staff provide accurate answers.
   Always

   Mostly

   Sometime

   Few time

   Never

   NA
7. Library staff respond clearly and accurately to enquiries.
   Always

   Mostly

   Sometime

   Few time

   Never

   NA
8. Library staff respond in a timely manner.
   Always

   Mostly

   Sometime

   Few time

   Never

   NA
9. Library staff are difficult to approach.
   Always

   Mostly

   Sometime

   Few time

   Never

   NA
10. How often do you use the Reading Room.
    Always

    Mostly

    Sometime

    Few time

    Never

    NA
11. Do you find the environment of the reading room convenient for study.
    Always

    Mostly

    Sometime

    Few time

    Never

    NA
12. How long do you usually stay in the reading room.
    Always

    Mostly

    Sometime

    Few time

    Never

    NA